FAQ
Original Designs for Every Style
Find quick answers to your questions about our unique designs and products. If you have any additional questions or need further assistance, feel free to contact us at support@bluehexagonstudios.com
What materials are your stickers made from?
Our stickers are made from high-quality materials, such as 70lb label matte (Our 70lb matte stickers are not water-resistant and are recommended for dry, indoor use only), and Vinyl High Gloss (UV), that is designed to be weather-resistant and long-lasting, to prevent fading and ensure they look great for years to come.
How do I apply and remove the stickers?
To apply a sticker, make sure the surface is clean and dry. Peel off the backing paper and stick the sticker on the desired surface. Smooth out any air bubbles with a credit card or similar object. To remove the sticker, gently peel it off. If any residue remains, you can clean it with a mild adhesive remover. We are not responsible for any damage to surfaces caused by sticker use or removal, including paint peeling, adhesive residue, or discoloration. Do not apply stickers to food surfaces or skin. For more details, visit the Terms and Conditions page on our website.
What is the processing time for orders?
Orders are typically processed within 2-3 business days. Once your order is processed, you will receive a confirmation email with shipping information.
Do you offer international shipping?
Currently, we do not offer international shipping. Check periodically for updates on international shipping options.
What are your shipping costs?
Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping costs during checkout before finalizing your purchase.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you receive a damaged or defective item, please contact us within 7 days of receiving your order to arrange for a return or exchange. Digital items are non-refundable, so please double-check your chosen items before placing an order. For more details, visit the Return & Exchange page on our website.
How can I contact customer support?
If you have any questions or need assistance, you can reach our customer support team at support@bluehexagonstudios.com. We’re here to help and will get back to you as soon as possible.
How can I stay updated on new designs and promotions?
To stay updated on our latest designs, promotions, and special offers, follow us on social media.
Creative Artwork for Distinctive Products
Blue Hexagon Studios crafts original designs with care, aiming to inspire creativity and deliver unique merchandise that reflects our passion and dedication.
Original Designs for Your Devices
Reach out to us anytime through these contact options.